FAQ
Question asked by other customers
Delivery Time and Order Tracking
General deliveries usually take between 2-3 weeks. For more information, please feel free to contact us, or track the status of your order directly on our website .
What types of equipment do you offer for hunting?
We offer a wide range of equipment to meet the diverse needs of hunters. Whether you are a beginner or an experienced hunter, you will find items ranging from guns and ammunition to specialized clothing and accessories. Our selection includes products designed to improve comfort, safety and efficiency during your outings. If you have specific needs or questions about our products, do not hesitate to contact us for personalized recommendations.
How do I choose the right hunting gear for me?
The choice of equipment depends on several factors, such as the type of hunting you do, your experience and your personal preferences. We recommend that you consult our buying guides and contact our customer service for personalized advice based on your specific needs.
Do you offer customization services for equipment?
We offer customization options on some products. If you would like to customize an item, please contact us to discuss available options and specific details.
Can I return a product if I am not satisfied?
Yes, we accept returns under certain conditions. If you are not satisfied with your purchase, please review our return policy for the steps and conditions to follow to return a product.
Do the products you sell comply with safety standards?
Yes, all the products we offer comply with current safety standards. We ensure that each item is tested and approved to ensure its safety and effectiveness before offering it to our customers.
How can I get help if I have questions about a product?
If you have any questions about a product, you can check out detailed descriptions and customer reviews on our website. For more specific questions, our customer service is available by phone, email or online chat to provide you with the assistance you need.
What are the delivery costs for orders?
Shipping costs depend on your location and the amount of your order. For exact details, you can check our shipping page or get in touch with our customer service. We also offer express shipping options for urgent orders.
How do I know which caliber is best for my hunt?
The choice of caliber depends on the type of game you are hunting and your personal preferences. For example, smaller calibers are suitable for small game, while larger calibers are recommended for big game. Consult our caliber guide or contact our customer service for recommendations based on your specific needs.
How can I track my order after I place it?
After placing your order, you will receive a confirmation email containing a tracking number. You can use this number to track the status of your delivery online. If you have any questions or concerns regarding the tracking of your order, please do not hesitate to contact us.